7 Mar 2012

Compensation from Scottish Hydro-Electric for power loss during December storms

I have spoken to someone from Scottish Hydro who advises that all customers* who were without power for at least 48 hours during the December storms are eligible for £75 compensation. This will not be credited to customers’ accounts but will be paid by cheque to those who submit a claim in writing. To claim, email your details to feedback@sse.com. They will check that you are eligible and write to you acknowledging this (this may take a month or more as they have been inundated with claims). You will then receive your cheque within 14 days of that letter.

*I am not clear whether all residents can submit a claim (given that it is Scottish Hydro are responsible for power distribution) or whether it is only those who currently have their power supplied by Scottish Hydro.

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